By Alasdair led the workshop in a warm, engaging and creative way. He is great at drawing people out and getting ideas from them.
He was great at adding value to the process by identifying customer benefits for the diverse businesses there, when owner-managers are often too close to what they do to articulate them clearly.
I have paid 10 times as much for workshops that covered only a tenth of Alasdair’s material. This is superb value.
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